It’s very simple. Lenders need to carry out sufficient affordability checks. If the lender didn’t do its job properly, you could be entitled to get the interest charges you paid on the borrowing, refunded back to you. We find that many lenders do not carry out the affordability checks they should have done.

Do ANY of the following statements apply to you?

  • YES, I fell into arrears due to taking out this credit.
  • YES, I was using this credit to pay for day to day living.
  • YES, I paid off my loans in full each month, but re borrowed straight after.
  • YES, the credit was a significant part of my income, leaving me short for my bills, mortgage and food.
  • YES, I needed to borrow from a different Lender to cover my initial loan repayments.